{"id":3003,"date":"2020-08-11T17:49:12","date_gmt":"2020-08-12T00:49:12","guid":{"rendered":"https:\/\/stgpartners.com\/?p=3003"},"modified":"2022-11-01T17:49:16","modified_gmt":"2022-11-02T00:49:16","slug":"quality-reviews-and-sph-analytics-partner-to-offer-one-integrated-platform-for-real-time-patient-experience-and-hospital-cahps-feedback","status":"publish","type":"post","link":"https:\/\/stg.com\/news\/quality-reviews-and-sph-analytics-partner-to-offer-one-integrated-platform-for-real-time-patient-experience-and-hospital-cahps-feedback\/","title":{"rendered":"Quality Reviews and SPH Analytics Partner to Offer One Integrated Platform for Real-time Patient Experience and Hospital CAHPS Feedback"},"content":{"rendered":"

Empowers health systems to conduct real-time service recovery while fulfilling CMS regulatory mandates<\/em><\/strong><\/p>\n

Quality Reviews, Inc.<\/a>, the leading real-time patient feedback company, today announced a partnership with\u00a0SPH Analytics<\/a>, the leader in healthcare quality and experience analytics, to give health systems the ability to track and analyze patient experience on a real-time, digital platform while also fulfilling their CMS-mandated Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) and other provider CAHPS survey obligations.<\/p>\n

\u201cWe are excited to work with SPH Analytics to provide the power of real-time patient experience tracking and the ability to administer CMS-regulated Hospital CAHPS surveys on one convenient, integrated, and secure platform,\u201d said Edward Shin, MD, CEO and Co-founder of Quality Reviews. \u201cWe look forward to bringing SPH Analytics\u2019 portfolio of top-ranked population health and CAHPS solutions to health systems and hospitals focused on optimal patient experience,\u201d he added.<\/p>\n

As more health systems focus on the need for real-time, actionable patient feedback to enable service recovery and keep a finger on the pulse of patient sentiment, the Quality Reviews \u2013 SPH Partnership gives these forward-looking health systems the ability to view and act on real-time feedback alongside their HCAHPS data.<\/p>\n

\"\"<\/p>\n","protected":false},"excerpt":{"rendered":"

Empowers health systems to conduct real-time service recovery while fulfilling CMS regulatory mandates Quality Reviews, Inc., the leading real-time patient feedback company, today announced a partnership with\u00a0SPH Analytics, the leader in healthcare quality and experience analytics, to give health systems the ability to track and analyze patient experience on a real-time, digital platform while also…<\/p>\n","protected":false},"author":4,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"node_moved":[],"footnotes":""},"categories":[5,10],"tags":[],"company":[151],"class_list":["post-3003","post","type-post","status-publish","format-standard","hentry","category-news","category-press-release","company-sph-analytics"],"acf":[],"yoast_head":"\nQuality Reviews and SPH Analytics Partner to Offer One Integrated Platform for Real-time Patient Experience and Hospital CAHPS Feedback - STG<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/stg.com\/news\/quality-reviews-and-sph-analytics-partner-to-offer-one-integrated-platform-for-real-time-patient-experience-and-hospital-cahps-feedback\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Quality Reviews and SPH Analytics Partner to Offer One Integrated Platform for Real-time Patient Experience and Hospital CAHPS Feedback - STG\" \/>\n<meta property=\"og:description\" content=\"Empowers health systems to conduct real-time service recovery while fulfilling CMS regulatory mandates Quality Reviews, Inc., the leading real-time patient feedback company, today announced a partnership with\u00a0SPH Analytics, the leader in healthcare quality and experience analytics, to give health systems the ability to track and analyze patient experience on a real-time, digital platform while also…\" \/>\n<meta property=\"og:url\" content=\"https:\/\/stg.com\/news\/quality-reviews-and-sph-analytics-partner-to-offer-one-integrated-platform-for-real-time-patient-experience-and-hospital-cahps-feedback\/\" \/>\n<meta property=\"og:site_name\" content=\"STG\" \/>\n<meta property=\"article:published_time\" content=\"2020-08-12T00:49:12+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2022-11-02T00:49:16+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.sphanalytics.com\/wp-content\/uploads\/2020\/08\/SPH-Q-Reviews.jpg\" \/>\n<meta name=\"author\" content=\"Gloria Consola\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Gloria Consola\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"2 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\/\/stg.com\/news\/quality-reviews-and-sph-analytics-partner-to-offer-one-integrated-platform-for-real-time-patient-experience-and-hospital-cahps-feedback\/#article\",\"isPartOf\":{\"@id\":\"https:\/\/stg.com\/news\/quality-reviews-and-sph-analytics-partner-to-offer-one-integrated-platform-for-real-time-patient-experience-and-hospital-cahps-feedback\/\"},\"author\":{\"name\":\"Gloria Consola\",\"@id\":\"https:\/\/stg.com\/#\/schema\/person\/d2ea413311d661450e19c0e000a9be8b\"},\"headline\":\"Quality Reviews and SPH Analytics Partner to Offer One Integrated Platform for Real-time Patient Experience and Hospital CAHPS Feedback\",\"datePublished\":\"2020-08-12T00:49:12+00:00\",\"dateModified\":\"2022-11-02T00:49:16+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\/\/stg.com\/news\/quality-reviews-and-sph-analytics-partner-to-offer-one-integrated-platform-for-real-time-patient-experience-and-hospital-cahps-feedback\/\"},\"wordCount\":213,\"commentCount\":0,\"publisher\":{\"@id\":\"https:\/\/stg.com\/#organization\"},\"image\":{\"@id\":\"https:\/\/stg.com\/news\/quality-reviews-and-sph-analytics-partner-to-offer-one-integrated-platform-for-real-time-patient-experience-and-hospital-cahps-feedback\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/www.sphanalytics.com\/wp-content\/uploads\/2020\/08\/SPH-Q-Reviews.jpg\",\"articleSection\":[\"News\",\"Press Release\"],\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"CommentAction\",\"name\":\"Comment\",\"target\":[\"https:\/\/stg.com\/news\/quality-reviews-and-sph-analytics-partner-to-offer-one-integrated-platform-for-real-time-patient-experience-and-hospital-cahps-feedback\/#respond\"]}]},{\"@type\":\"WebPage\",\"@id\":\"https:\/\/stg.com\/news\/quality-reviews-and-sph-analytics-partner-to-offer-one-integrated-platform-for-real-time-patient-experience-and-hospital-cahps-feedback\/\",\"url\":\"https:\/\/stg.com\/news\/quality-reviews-and-sph-analytics-partner-to-offer-one-integrated-platform-for-real-time-patient-experience-and-hospital-cahps-feedback\/\",\"name\":\"Quality Reviews and SPH Analytics Partner to Offer One Integrated Platform for Real-time Patient Experience and Hospital CAHPS Feedback - STG\",\"isPartOf\":{\"@id\":\"https:\/\/stg.com\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\/\/stg.com\/news\/quality-reviews-and-sph-analytics-partner-to-offer-one-integrated-platform-for-real-time-patient-experience-and-hospital-cahps-feedback\/#primaryimage\"},\"image\":{\"@id\":\"https:\/\/stg.com\/news\/quality-reviews-and-sph-analytics-partner-to-offer-one-integrated-platform-for-real-time-patient-experience-and-hospital-cahps-feedback\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/www.sphanalytics.com\/wp-content\/uploads\/2020\/08\/SPH-Q-Reviews.jpg\",\"datePublished\":\"2020-08-12T00:49:12+00:00\",\"dateModified\":\"2022-11-02T00:49:16+00:00\",\"breadcrumb\":{\"@id\":\"https:\/\/stg.com\/news\/quality-reviews-and-sph-analytics-partner-to-offer-one-integrated-platform-for-real-time-patient-experience-and-hospital-cahps-feedback\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/stg.com\/news\/quality-reviews-and-sph-analytics-partner-to-offer-one-integrated-platform-for-real-time-patient-experience-and-hospital-cahps-feedback\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/stg.com\/news\/quality-reviews-and-sph-analytics-partner-to-offer-one-integrated-platform-for-real-time-patient-experience-and-hospital-cahps-feedback\/#primaryimage\",\"url\":\"https:\/\/www.sphanalytics.com\/wp-content\/uploads\/2020\/08\/SPH-Q-Reviews.jpg\",\"contentUrl\":\"https:\/\/www.sphanalytics.com\/wp-content\/uploads\/2020\/08\/SPH-Q-Reviews.jpg\"},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/stg.com\/news\/quality-reviews-and-sph-analytics-partner-to-offer-one-integrated-platform-for-real-time-patient-experience-and-hospital-cahps-feedback\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/stg.com\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Quality Reviews and SPH Analytics Partner to Offer One Integrated Platform for Real-time Patient Experience and Hospital CAHPS Feedback\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/stg.com\/#website\",\"url\":\"https:\/\/stg.com\/\",\"name\":\"STG\",\"description\":\"\",\"publisher\":{\"@id\":\"https:\/\/stg.com\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/stg.com\/?s={search_term_string}\"},\"query-input\":\"required name=search_term_string\"}],\"inLanguage\":\"en-US\"},{\"@type\":\"Organization\",\"@id\":\"https:\/\/stg.com\/#organization\",\"name\":\"STG Partners, LLC\",\"url\":\"https:\/\/stg.com\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/stg.com\/#\/schema\/logo\/image\/\",\"url\":\"https:\/\/stg.com\/wp-content\/uploads\/2022\/03\/stg-logo-footer.svg\",\"contentUrl\":\"https:\/\/stg.com\/wp-content\/uploads\/2022\/03\/stg-logo-footer.svg\",\"width\":283,\"height\":132,\"caption\":\"STG Partners, LLC\"},\"image\":{\"@id\":\"https:\/\/stg.com\/#\/schema\/logo\/image\/\"}},{\"@type\":\"Person\",\"@id\":\"https:\/\/stg.com\/#\/schema\/person\/d2ea413311d661450e19c0e000a9be8b\",\"name\":\"Gloria Consola\",\"image\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/stg.com\/#\/schema\/person\/image\/\",\"url\":\"https:\/\/secure.gravatar.com\/avatar\/8f8b12d3166df48670d5c104f7739953?s=96&d=mm&r=g\",\"contentUrl\":\"https:\/\/secure.gravatar.com\/avatar\/8f8b12d3166df48670d5c104f7739953?s=96&d=mm&r=g\",\"caption\":\"Gloria Consola\"}}]}<\/script>\n","yoast_head_json":{"title":"Quality Reviews and SPH Analytics Partner to Offer One Integrated Platform for Real-time Patient Experience and Hospital CAHPS Feedback - STG","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/stg.com\/news\/quality-reviews-and-sph-analytics-partner-to-offer-one-integrated-platform-for-real-time-patient-experience-and-hospital-cahps-feedback\/","og_locale":"en_US","og_type":"article","og_title":"Quality Reviews and SPH Analytics Partner to Offer One Integrated Platform for Real-time Patient Experience and Hospital CAHPS Feedback - STG","og_description":"Empowers health systems to conduct real-time service recovery while fulfilling CMS regulatory mandates Quality Reviews, Inc., the leading real-time patient feedback company, today announced a partnership with\u00a0SPH Analytics, the leader in healthcare quality and experience analytics, to give health systems the ability to track and analyze patient experience on a real-time, digital platform while also…","og_url":"https:\/\/stg.com\/news\/quality-reviews-and-sph-analytics-partner-to-offer-one-integrated-platform-for-real-time-patient-experience-and-hospital-cahps-feedback\/","og_site_name":"STG","article_published_time":"2020-08-12T00:49:12+00:00","article_modified_time":"2022-11-02T00:49:16+00:00","og_image":[{"url":"https:\/\/www.sphanalytics.com\/wp-content\/uploads\/2020\/08\/SPH-Q-Reviews.jpg"}],"author":"Gloria Consola","twitter_card":"summary_large_image","twitter_misc":{"Written by":"Gloria Consola","Est. reading time":"2 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"Article","@id":"https:\/\/stg.com\/news\/quality-reviews-and-sph-analytics-partner-to-offer-one-integrated-platform-for-real-time-patient-experience-and-hospital-cahps-feedback\/#article","isPartOf":{"@id":"https:\/\/stg.com\/news\/quality-reviews-and-sph-analytics-partner-to-offer-one-integrated-platform-for-real-time-patient-experience-and-hospital-cahps-feedback\/"},"author":{"name":"Gloria Consola","@id":"https:\/\/stg.com\/#\/schema\/person\/d2ea413311d661450e19c0e000a9be8b"},"headline":"Quality Reviews and SPH Analytics Partner to Offer One Integrated Platform for Real-time Patient Experience and Hospital CAHPS Feedback","datePublished":"2020-08-12T00:49:12+00:00","dateModified":"2022-11-02T00:49:16+00:00","mainEntityOfPage":{"@id":"https:\/\/stg.com\/news\/quality-reviews-and-sph-analytics-partner-to-offer-one-integrated-platform-for-real-time-patient-experience-and-hospital-cahps-feedback\/"},"wordCount":213,"commentCount":0,"publisher":{"@id":"https:\/\/stg.com\/#organization"},"image":{"@id":"https:\/\/stg.com\/news\/quality-reviews-and-sph-analytics-partner-to-offer-one-integrated-platform-for-real-time-patient-experience-and-hospital-cahps-feedback\/#primaryimage"},"thumbnailUrl":"https:\/\/www.sphanalytics.com\/wp-content\/uploads\/2020\/08\/SPH-Q-Reviews.jpg","articleSection":["News","Press Release"],"inLanguage":"en-US","potentialAction":[{"@type":"CommentAction","name":"Comment","target":["https:\/\/stg.com\/news\/quality-reviews-and-sph-analytics-partner-to-offer-one-integrated-platform-for-real-time-patient-experience-and-hospital-cahps-feedback\/#respond"]}]},{"@type":"WebPage","@id":"https:\/\/stg.com\/news\/quality-reviews-and-sph-analytics-partner-to-offer-one-integrated-platform-for-real-time-patient-experience-and-hospital-cahps-feedback\/","url":"https:\/\/stg.com\/news\/quality-reviews-and-sph-analytics-partner-to-offer-one-integrated-platform-for-real-time-patient-experience-and-hospital-cahps-feedback\/","name":"Quality Reviews and SPH Analytics Partner to Offer One Integrated Platform for Real-time Patient Experience and Hospital CAHPS Feedback - STG","isPartOf":{"@id":"https:\/\/stg.com\/#website"},"primaryImageOfPage":{"@id":"https:\/\/stg.com\/news\/quality-reviews-and-sph-analytics-partner-to-offer-one-integrated-platform-for-real-time-patient-experience-and-hospital-cahps-feedback\/#primaryimage"},"image":{"@id":"https:\/\/stg.com\/news\/quality-reviews-and-sph-analytics-partner-to-offer-one-integrated-platform-for-real-time-patient-experience-and-hospital-cahps-feedback\/#primaryimage"},"thumbnailUrl":"https:\/\/www.sphanalytics.com\/wp-content\/uploads\/2020\/08\/SPH-Q-Reviews.jpg","datePublished":"2020-08-12T00:49:12+00:00","dateModified":"2022-11-02T00:49:16+00:00","breadcrumb":{"@id":"https:\/\/stg.com\/news\/quality-reviews-and-sph-analytics-partner-to-offer-one-integrated-platform-for-real-time-patient-experience-and-hospital-cahps-feedback\/#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/stg.com\/news\/quality-reviews-and-sph-analytics-partner-to-offer-one-integrated-platform-for-real-time-patient-experience-and-hospital-cahps-feedback\/"]}]},{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/stg.com\/news\/quality-reviews-and-sph-analytics-partner-to-offer-one-integrated-platform-for-real-time-patient-experience-and-hospital-cahps-feedback\/#primaryimage","url":"https:\/\/www.sphanalytics.com\/wp-content\/uploads\/2020\/08\/SPH-Q-Reviews.jpg","contentUrl":"https:\/\/www.sphanalytics.com\/wp-content\/uploads\/2020\/08\/SPH-Q-Reviews.jpg"},{"@type":"BreadcrumbList","@id":"https:\/\/stg.com\/news\/quality-reviews-and-sph-analytics-partner-to-offer-one-integrated-platform-for-real-time-patient-experience-and-hospital-cahps-feedback\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/stg.com\/"},{"@type":"ListItem","position":2,"name":"Quality Reviews and SPH Analytics Partner to Offer One Integrated Platform for Real-time Patient Experience and Hospital CAHPS Feedback"}]},{"@type":"WebSite","@id":"https:\/\/stg.com\/#website","url":"https:\/\/stg.com\/","name":"STG","description":"","publisher":{"@id":"https:\/\/stg.com\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/stg.com\/?s={search_term_string}"},"query-input":"required name=search_term_string"}],"inLanguage":"en-US"},{"@type":"Organization","@id":"https:\/\/stg.com\/#organization","name":"STG Partners, LLC","url":"https:\/\/stg.com\/","logo":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/stg.com\/#\/schema\/logo\/image\/","url":"https:\/\/stg.com\/wp-content\/uploads\/2022\/03\/stg-logo-footer.svg","contentUrl":"https:\/\/stg.com\/wp-content\/uploads\/2022\/03\/stg-logo-footer.svg","width":283,"height":132,"caption":"STG Partners, LLC"},"image":{"@id":"https:\/\/stg.com\/#\/schema\/logo\/image\/"}},{"@type":"Person","@id":"https:\/\/stg.com\/#\/schema\/person\/d2ea413311d661450e19c0e000a9be8b","name":"Gloria Consola","image":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/stg.com\/#\/schema\/person\/image\/","url":"https:\/\/secure.gravatar.com\/avatar\/8f8b12d3166df48670d5c104f7739953?s=96&d=mm&r=g","contentUrl":"https:\/\/secure.gravatar.com\/avatar\/8f8b12d3166df48670d5c104f7739953?s=96&d=mm&r=g","caption":"Gloria Consola"}}]}},"_links":{"self":[{"href":"https:\/\/stg.com\/wp-json\/wp\/v2\/posts\/3003"}],"collection":[{"href":"https:\/\/stg.com\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/stg.com\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/stg.com\/wp-json\/wp\/v2\/users\/4"}],"replies":[{"embeddable":true,"href":"https:\/\/stg.com\/wp-json\/wp\/v2\/comments?post=3003"}],"version-history":[{"count":0,"href":"https:\/\/stg.com\/wp-json\/wp\/v2\/posts\/3003\/revisions"}],"wp:attachment":[{"href":"https:\/\/stg.com\/wp-json\/wp\/v2\/media?parent=3003"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/stg.com\/wp-json\/wp\/v2\/categories?post=3003"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/stg.com\/wp-json\/wp\/v2\/tags?post=3003"},{"taxonomy":"company","embeddable":true,"href":"https:\/\/stg.com\/wp-json\/wp\/v2\/company?post=3003"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}